Shipping & Returns
Return Policy:
Return for an incorrect or defective item:
We'll pay the return shipping costs and the buyer will receive a full refund if the return is a result of our error.
Return for unwanted unopened items:
Since we deal in new, un-opened collectibles, returns for unwanted items must be in their original unopened condition (sealed brown shipper). The buyer will be responsible for return shipping cost plus the payment transaction fee of 3.8% of the payment amount. The transaction fee will be waived if the buyer receives store credit.
Return for unwanted opened items:
The buyer will receive 85% of the items original value. The buyer will be responsible for return shipping cost.
Refund time period:
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).